Field Application Engineer (Technical Sales Support) - based in Korea
Major Responsibilities:
- Responsible for all the technical support in Korea.
- Work with Sales team to promote X-FAB technologies to customers in Taiwan and project management in technical side.
- Manages customer hotline pertaining to technical queries via various types of communication tools.
- Work closely within the technical and sales team and act as liaison with other technical staff within the organization across the 3-sites (Germany, US and Malaysia).
- Knowledgeable in semiconductor processes, product engineering, process integration, tools layout, verification of designs, design kits, libraries and IP’s.
- Responsible for controlling and tracking customer’s queries and ensure the answer provided are according to X-FAB customer relations guidelines, procedures and hotline FAQ database at all times.
- The incumbent is based in Korea and reports to Technical Marketing in Erfurt, Germany.
Requirements:
- Qualification: Master / Bachelor’s Degree in Engineering field.
- Minimum 10 years of experience in the microelectronic industry (technology or design).
- Computer literacy in Microsoft Application and Engineering Design Applications (EDA).
- Experience in using design tools, like Cadence, Mentor or Synopsys or Tanner.
- Experienced in a field of Analog and M/S technology and design.
- Pleasant personality, courteous, good customer service skills.
- Excellent communication skills in both Korean and English.
- Willingness to travel.
Location:
Based in Korea.
Contact Details:
The Recruitment Team
X-FAB Sarawak Sdn. Bhd.
1 Silicon Drive, Sama Jaya Free Industrial Zone
93350 Kuching, Sarawak, Malaysia.
Tel: +60 82 354 888
Fax: +60 82 263 330
or
Email: hr.kch(at)xfab.com



